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Webinar Description
Quality of Life (QoL) indicators are vital for assessing a tourism destination's sustainability, competitiveness, and overall performance, facilitating effective resource management. Although sustainability, competitiveness, and performance are distinct concepts, they share overlapping characteristics in their practical implementation. Regardless of the scope and dimensions of indicators, they help policymakers and stakeholders balance tourism growth with community welfare, ensuring that tourism development aligns with residents' quality of life. Sustainable tourism minimizes negative environmental and cultural impacts, while competitive destinations create value through innovation and efficient services. The main goal of this panel is to examine the interplays of these three related constructs and underscore the importance of developing destination-specific indicators and measurements to monitor use levels, growth, and development while ensuring the well-being of stakeholders (residents, visitors, and employees) at the destination. A comprehensive approach to tourism indicators enhances the destination’s appeal, fosters local engagement, and ensures long-term prosperity for visitors and residents.
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Dr. Uysal, Ph.D., is a Provost Professor and Carney Family Endowed Professor in the Department of Hospitality and Tourism Management at the Isenberg School of Management, University of Massachusetts, Amherst. He served as department chair from August 2016 to August 2023. Currently, Dr. Uysal is serving as the president of the International Academy for the Study of Tourism and a fellow of the Academy of Leisure Sciences. Dr. Uysal has authored and co-authored numerous scholarly articles, five monographs, and sixteen books. He is widely recognized for his contributions, receiving over thirty awards for research, international education, teaching excellence, and lifetime achievements. From 2021 to 2024, Dr. Uysal was listed among the top 1% of the world's most highly cited researchers by Clarivate Analytics. He has also received the Research.com Business and Management Leader Award for three consecutive years. |
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Albert Assaf, PhD, is a distinguished academic and a leading figure in the field of Performance Modelling. He earned his Ph.D. from Western Sydney University, Australia. Currently, he serves as the Editor in Chief of Tourism Economics. Dr. Assaf has an extensive background in research and education, having authored and co-authored over 150 publications related to economic performance, tourism, and transport economics. His scholarly contributions have significantly advanced understanding and knowledge in these fields. In addition to his research, Dr. Assaf has been involved in numerous funded projects and has conducted a variety of seminars for both practitioners and academicians across different countries. His work has been recognized with several prestigious awards, including the Lifetime Research Achievement Award from ICHRIE, the Isenberg Outstanding Research Award, and the University of Massachusetts Exceptional Merit Award. |
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Adiyukh Berbekova is an Assistant Professor at the Travel Industry Management School, Shidler College of Business, University of Hawai'i at Mānoa. Her research interests include issues relating to quality of life in tourism and hospitality. Specifically, she focuses on connecting quality of life indicators and destination performance measures, as well as exploring ways to implement quality of life in tourism policy formulation and evaluation. |
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Robertico Croes, a leading scholar in socially sustainable tourism at UCF’s Rosen College of Hospitality Management, has spent over twenty years exploring tourism’s role in economic growth, poverty alleviation, and human development. His research has significantly impacted marginalized communities and earned global recognition, including an invitation to address the UN General Assembly on tourism and sustainability. Recently, he secured $4.5 million in funding for travel health and infectious disease control, leading to Rosen College’s first intellectual property—a health-focused travel app. With over 150 articles, seven books, and thirty industry reports, his work has shaped tourism policies and mentored emerging scholars. His most recent book is A Journey to Happiness. Dr. Croes is recognized among the top 2% of cited authors globally and has received multiple accolades, including the UCF Luminary Award and the Thea Sinclair Award. |
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Kazem Vafadari
Adiyukh Berbekova
Robertico Croes
Kazem Vafadari
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This webinar examines how regenerative tourism can create long-term benefits for both residents and visitors. Based on a co-creation of values that prioritize the revitalization of cultural heritage and natural landscapes, this approach goes beyond traditional tourism paradigms. Through practices such as cultural preservation and habitat restoration, informed by community-led initiatives, regenerative tourism supports resilient ecosystems and thriving communities while delivering transformative visitor experiences. The webinar will discuss the challenges and opportunities for the planning and development of regenerative principles, with strategies for engaging stakeholders on tourism as a force for shared futures.
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Francesc Fusté-Forné holds a PhD in Tourism (University of Girona, Spain) and a PhD in Communication (Ramon Llull University). He is Associate Professor Serra Húnter at the Department of Business, University of Girona. He is undertaking research on culinary and rural heritages from a marketing and travel perspective. Particularly, he focuses on the food tourism phenomenon, making connections among food identities, landscapes, regional development, rural activities, street food, and tourist experiences. He also conducts applied research on the role of gastronomy in relation to mass media and as a driver of social changes. |
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Asif Hussain, PhD, is a strategic consultant, and the founding director of the Sustainability and Resilience Institute (SRI), New Zealand, as well as the founder of the award-winning Smart Regenerative Tourism (SmaRT) App, dedicated to “Transforming tourism for a better tomorrow”. Asif’s work draws on the ancestral wisdom of Indigenous peoples, emphasising the importance of collective community resilience, environmental stewardship, and the interconnectedness of humans with the natural world. |
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Elena Mattei, PhD, is a Postdoctoral Research Fellow at Ca’ Foscari University of Venice,where she is working on the National Research Project DIETALY (Destination Italy in English Translation and Language over the Years) in collaboration with the Italian National Tourist Board. Shortlisted for the Paul Fortier Prize, she is publishing a Routledge monograph on Instagram tourism discourse and collaborates with John Bateman. Her research interests include the annotation and statistical analysis of tourism multimodal corpora through Systemic Functional Linguistics frameworks. The objective is to promote regenerative travel, a topic discussed also in interviews with Randstad Research and La Repubblica. |
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Stefania M. Maci (PhD, Lancaster University, UK) is Full Professor of English Language, Translation, Linguistics at the University of Bergamo, where she is Coordinator of the MA in Digital Humanities, Director of the Research Centre on Specialised Languages, and Scientific Coordinator of the Research Group on Digital Humanities. She served on the executive board of AIA (Associazione Italiana di Anglistica 2019-2023) and she is now serving on the executive board of CADAAD (Critical Approaches to Discourse Analysis across Disciplines). Her research is focused on the study of the English language in academic and professional contexts, with particular regard to the analysis of tourism and medical discourses. |
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Frida is an Indigenous junior scholar from Norway/Sápmi, currently completing a doctorate in nature guiding and sustainable tourism. Her research interests include regenerative tourism, animal ethics, climate change, and Indigenous nature relations. Having worked as a nature guide, an educator in outdoor recreation, and now as a political advisor in visitor management, Frida thinks that collaboration between stakeholders is key for regenerative transformations. |
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Alessandro Inversini works as Full Professor in Marketing at EHL – Hospitality Business School. Alessandro is expert in Digital Communication and Digital Transformation. Over the years he also developed an expertise in Regenerative Economies: thanks to a series of funded research projects Alessandro had the possibility of meeting regenerative pioneers and champions all over the world contributing significantly to the understanding of the concept in the field of travel, tourism and hospitality. |
![]() | Francesc Fusté-Forné Moderator |
![]() | Asif Hussain Moderator |
![]() | Elena Mattei Panelist |
![]() | Stefania M. Maci Panelist |
![]() | Frida Marie Omma Panelist |
![]() | Alessandro Inversini Panelist |
Introduction/Moderator Francesc Fusté Forné / Asif Hussain
Presentations by Speakers/Panelists Elena Mattei and Stefania M. Maci / Frida Marie Omma / Alessandro Inversini
Cultural Break
Discussion and Q/A
RapporteurMalcolm Cooper
Concluding Remarks Jafar Jafari / Kazem Vafadari
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Future webinars
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Jun, 2025
Past webinars
Sep, 2021
Volume 29
WOMEN IN TOURISM EXPLORING CHALLENGES AND EMERGING OPPORTUNITIES / / Women contribute 54% of the tourism workforce internationally. Despite this, however, they still face challenges in terms of bridging gender-based wage gaps, breaking gender stere...
Sep, 2021
Volume 28
QUALITY OF LIFEWellbeing of the Host Community / / This webinar discusses the quality of life (QOL) – wellbeing research and applications from the perspective of residents of host communities. Although their perspective of tourism development and...
Apr, 2024
Volume 57
PROMOTING TRANSFORMATIONAL TOURISM THROUGH NARRATIVE ARTDestination Brand Stories / / The art of storytelling is inextricably linked with tourism development and management. Significantly, every place or destination tells its own story. Storyteller...



