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Webinar Description
The stereotyping of Muslim women as a subordinate group has resulted in widespread discrimination and gendered Islamophobia. This webinar addresses the challenges faced by Muslim women in the tourism industry, both as tourists and professionals. Through personal stories and expert insights, the webinar will discuss the impact of discrimination and gender bias in workplaces and when traveling; strategies to overcome access, visibility, and participation challenges and to create a more inclusive empowerment environment; how Muslim women themselves can advocate for inclusivity within the tourism industry; and types of proactive steps the tourism industry can take to ensure that Muslim Women’s needs and identities are acknowledged and respected.
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Dr. Zilmiyah Kamble is a Senior Lecturer in Hospitality and Tourism Management at James Cook University, Singapore. With over 13 years of international academic and industry experience across five countries (UK, Seychelles, India, Malaysia, and Singapore), she specialises in teaching and curriculum development at both undergraduate and postgraduate levels. She holds a PhD in Hospitality and Tourism Management from Taylor’s University, Malaysia, and a Higher Education Teaching Certificate from Harvard University. A qualitative researcher, her work focuses on tourism planning, destination management, and the socio-cultural impacts of tourism, with a strong emphasis on social sustainability. Her research advocates for community-based approaches, particularly involving marginalised communities, and explores themes such as equitable benefit distribution, cultural preservation, and social justice. She has published on tourism policy, social impacts, tourism planning and development in post-conflict destinations. |
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Dr. Nisha Abu Bakar offers 25 years of expertise in sustainable tourism as a consultant, academic, and trainer. Her work connects theory with practice across tourism sectors, helping organisations develop economically viable strategies that respect environmental and social responsibilities. She has strengthened Singapore's sustainability leadership through training programs including GSTC certification. A recognised halal tourism authority, she has created sustainable frameworks across multiple countries. As a global keynote speaker for organisations like UNWTO and PATA, she was honoured with the 2024 Most Inspiring Woman in Travel (Asia) award. |
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Laksmi Anggraeni is the Director of Human Resources at the five-star hotel, The Dharmawangsa Jakarta, Indonesia. With over 30 years of experience in human resources, she has led numerous initiatives to enhance talent development, organisational performance, leadership, and performance management. She has held human resources leadership roles in multinational hospitality and retail companies, including The Ritz-Carlton Jakarta, Nikko Bali Resort & Spa, Padma Hotel Bali, Whitbread Indonesia (Premier Inn), IKEA Indonesia, and Sun Life Indonesia Services. |
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Hera Oktadiana is an Adjunct Associate Professor at Griffith University and James Cook University, and an Adjunct Professor at the University of Brawijaya. She is also a postgraduate academic at Trisakti Institute of Tourism and founder of Muslim Women in Tourism & Hospitality (M.WiTH). She holds a Ph.D. from the Hong Kong Polytechnic University and CHE (Certified Hospitality Educator) from the American Hotel & Lodging Educational Institute. She has served as Head of Tourism and Hospitality at several institutions. Her research focuses on tourist behaviour, Muslim tourists, Halal tourism, and tourism education, with several of her works receiving academic awards. She has also been a speaker at various national and international tourism events, including for PATA Indonesia and UN Women. Hera has various publications and receives awards for her research and publications, including from the Indonesia’s Ministry of Research and Technology in 2020 and John & Wiley Publication in 2022. She is on Editorial Board of several international tourism journals. She is now the Regional Vice President of the International Tourism Studies Association (ITSA) and a visiting professor at University of Education (Tourism Faculty) Indonesia. |
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Kazem Vafadari
Laksmi Anggraeni
Hera Oktadiana
Kazem Vafadari
Registration
Next Webinars
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Backpacker tourism has significant impacts on marginalized communities. Many studies report backpackers’ unsustainable behaviors worldwide in local and regional areas. To overcome this deteriorating situation, this webinar focuses on how tourism stakeholders can create an enabling environment that promotes the intentional behaviors of backpackers, harnessing their sustainability for the benefit of regional communities in Asia, Africa, and the Pacific. The webinar will incorporate insights from a seasoned sustainability consultant and scholars, presenting context-relevant and practical strategies that promote a sustainable lifestyle among backpackers for community development. Inspired by Sustainable Development Goal (SDG) 12.A, the primary objective is to create an "enabler" toolkit, a "sustainabler", designed to empower these travelers to act deliberately by promoting regional cultures, products, and job opportunities.
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Dr. Elizabeth Agyeiwaah is a Lecturer at the Business School, University of Queensland, Brisbane, Australia. Her research focuses on promoting sustainable practices in tourism from both demand and supply perspectives. She specializes in sustainable tourism development, tourist studies, and small and medium tourism enterprises. Her passion lies in understanding how small and medium tourism enterprise owners and tourists can act responsibly to achieve sustainable tourism development. She uses pluralistic research approaches to investigate various sustainable behavioural phenomena, acknowledging the discipline's complexity. Her research has been featured in prestigious interdisciplinary journals and top publications in tourism and hospitality. Dr. Agyeiwaah is a certified hospitality educator (2015-2020) and has been teaching tourism and hospitality courses since 2012 in Africa, Asia, and now at UQ. She also has an excellent track record of supervising master's and PhD theses. Additionally, she is dedicated to serving the communities around her through volunteering. |
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Ben Iaquinto is a tourism geographer in the Department of Geography, University of Hong Kong. His research explores the environmental and political implications of tourism mobilities. His work on backpackers has shown how it is possible for affluent people to voluntarily reduce their resource consumption for prolonged periods of time. He has published backpacker research in a wide range of journals including Journal of Sustainable Tourism, Journal of Rural Studies and Journal of Cleaner Production. He is an Associate Editor of Tourism Geographies and a Steering Committee member of the Australian Mobilities Research Network. |
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Professor Ganghua Chen chengangh@mail.sysu.edu.cn ganghuachen0311@126.com Ganghua Chen, PhD, is a full professor in the School of Tourism Management, Sun Yat-sen University, where he obtained his Ph.D. in 2012. His research interests include tourist behaviours, destination marketing, destination governance, and tourism entrepreneurship. He has published widely on Chinese tourist behaviours, especially Chinese backpackers’ motivation, social identity, and personal development, vacationers’ perceived destination restorative qualities, as well as various tourism governance issues in China in leading tourism journals including Annals of Tourism Research, Journal of Sustainable Tourism, Journal of Travel Research, and Tourism Management. Currently he serves as the Associate Editor of Tourism Review, Tourism Planning and Development, and Tourism Forum, and sits on the editorial board of a number of leading journals, such as Journal of Travel Research, Tourism Management, and Journal of Hospitality and Tourism Research. He was awarded the Outstanding Young Scholar by the International Association for China Tourism Studies in 2020. |
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Prof. Frederick Dayour With over 10 years of experience in academia, Frederick Dayour (Ph.D.) is an associate professor of tourism and hospitality and the research director at the Simon Diedong Dombo University of Business and Integrated Development Studies, Wa, Ghana. Frederick obtained his BSc. and MPhil degrees in Tourism Management at the University of Cape Coast and his PhD in Tourism and Hospitality at the University of Surrey, United Kingdom. He is also currently a Senior Research Fellow at the School of Tourism and Hospitality, University of Johannesburg, South Africa. Frederick has published about 50 journal articles and book chapters in top-tier publishing outlets in tourism and hospitality. He has also won numerous research and travel grants and scholarships, the most recent one being a 1-year DAAD postdoctoral research scholarship. His research interests include backpacker research, ICT and tourism, ecotourism, tourists’ behaviours, and sustainable tourism development. |
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Katharina Bertram, originally from Germany, is a seasoned sustainability consultant and tourism expert with over 13 years of professional experience in Uganda's tourism sector. Holding a BA in Tourism and Event Management and certified by the Global Sustainable Tourism Council, she combines academic insight with practical expertise. Katharina has co-founded and led multiple tourism enterprises, managing business development, tour operations, and client relations. Her expertise spans tour consultancy, hotel management, and sustainable development. She plays an active role in Uganda’s tourism transformation as a facilitator and consultant for projects such as the CBI Transforming Uganda Tourism Project and the Ukarimu Hospitality Training project. She is also a certified coach for Travelife, supporting tourism businesses in implementing sustainability standards. |
![]() | Elizabeth Agyeiwaah Moderator |
![]() | Ben Iaquinto Panelist |
![]() | Ganghua Chen Panelist |
![]() | Frederick Dayour Panelist |
![]() | Katharina Bertram Panelist |
Introduction/ModeratorElizabeth Agyeiwaah
Presentations by Speakers/Panelists Benjamin Iaquinto / Ganghua Chen / Frederick Dayour / Katharina Bertram
Discussion and Q/A
RapporteurMalcolm Cooper
Concluding Remarks Jafar Jafari / Kazem Vafadari
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Future webinars
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Jun, 2025
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Jul, 2025
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Aug, 2025
Past webinars
Feb, 2025
Volume 65
Overtourism: Are people protesting against or for tourism? / / The phenomenon of overtourism has come into focus globally. Diffuse dissatisfaction among the population with certain forms of development of places and spaces sometimes leads to protest...
Sep, 2021
Satellite v 6
Tourism for Inclusive Growth; Models, practices, and learnings / / Monday 27 September is World Tourism Day 2021 with the theme of “Tourism for Inclusive Growth”. But how is this possible when the COVID-19 has had such a massive socioeconomic i...
Jan, 2021
Volume 11
Small community tourism development in Sri Lanka / / Tourism in Sri Lanka has grown strongly over the past several years. The country received 1.9 million tourists in 2019. The established tourism sector is based around sun and sand, wildlife and an...



