Volume 7:

Development of Resilience and Leadership in Small Communities


Because the CoVID19 pandemic has dramatically reduced the volume of travel worldwide, small communities that formerly had income from tourism have no choice but to function—do business and provide services— differently. This webinar shares new community-based accomplishments in nurturing tourism business conduct, resilience, confidence and codependency, emotional intelligence, and community empowerment to proactively succeed during the current hard times and in the years ahead.

Our panel of experts will focus on tourism and healthcare businesses in small communities. The panelists will discuss the evidence-based guidance that they provide to diverse small communities, each with its own mix of micro-entrepreneurs and businesses. The discussion will result in practical operational and management recommendations. Their responses to questions from webinar participants will further shed light on the effective implementation of community-based strategies for recovery.

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Duarte B. Morais
Duarte Morais​​ - Moderator

Duarte Morais

Morais is an Associate Professor of Sustainable Tourism and a Tourism Extension Specialist at North Carolina State University. He is also the lead in(ve)stigator of People-First Tourism Lab, a participatory action research collective started at NC State and now involving researchers and community development partners globally (P1tLab.ncsu.edu).

Morais supports small communities and microentrepreneurs across the State of North Carolina and internationally. Morais integrates the insight and energy of an increasingly rich team of scholars in disciplines ranging from Cultural Anthropology, Humanitarian Engineering, Social Business, Community Psychology, Design, and Computer Science. His disciplinary home is Social-psychology and through this lens he investigates how tourism microentrepreneurship is developed and how it may affect host communities ability to harness economic opportunity in their own terms.

Dr. Kazem Vafadari 1
Kazem Vafadari - Moderator

Kazem Vafadari

Director of International Center for Asia Pacific Tourism (iCAPt); academic director of the Kunisaki city research center for world agriculture heritage, Oita, Japan and Division Head, Graduate school of Ritsumeikan Asia Pacific University (APU) Tourism and Hospitality (THP) Beppu, Japan. He worked with United Nations University and Kanazawa University in Japan before joining APU in 2011. He is an expert on Tourism and natural resource management and tourism applications of agriculture heritage landscapes. His research background also includes community building and rural revitalization and destination branding.

Leigh Bennett ​- Moderator

Leigh Bennett

Leigh is Managing Director of the Institute for Tourism Leadership Australia and of Healthcare P/L. He is a former City Manager from Southeast Queensland, a national HR Manager and an educator. Leigh’s professional interests are in exploring the links between diversity, inclusion, resilience and wellness in communities. He has devised an Executive Wellness Leadership model in partnership with Australia’s GreenX7 and Thirdi, that he uses to mentor small communities and individual businesses. He was heavily involved in leadership training for resilience in bushfire natural disaster affected parts of Australia immediately before the pandemic.

David Ermen -Panelist

David Ermen

David is an experienced business consultant and management trainer. He has established Destination Capacity Co., in New Zealand to provide mentoring to businesses and small communities as they develop. He is a former Senior Manager (Education and Development) at PriceWaterhouseCoopers (Zurich), and a qualified trainer for the Global Sustainable Tourism Council. In addition, he researches, teaches and guest lectures on both service management and destination management related topics at several international tourism schools. In 2017, David was involved in UNWTO’s International Year of Sustainable Tourism for Development as a speaker and research contributor, and in the virtu

Marcus Curcija ​ - Panelist

Marcus Curcija

Marcus is Co-founder and Principal Consultant of Thirdi Management (https://insightintoimpact.com.au), a social impact measurement and sustainability evaluation specialist firm specializing in the development and use of management tools that enable organizations and communities to identify their core focus, measure social impact, track accountability, and deliver quality services at lower cost. His approach simplifies complex social perspectives to place community input into the heart of decision-making. With a PhD in conflict management during community-based tourism initiatives, Dr. Curcija has applied his proprietary process to resilience and decision-making in over 24 countries. To learn more about his work, please visit his recent showcase in Sustainability Leaders Project (https://sustainability-leaders.com/marcus-curcija-interview/).

Poster Volume 7
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