Date
- Apr 17 2025
Time
US ET Time- 10:30 am - 12:00 pm
Languages

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Dr. Uysal, Ph.D., is a Provost Professor and Carney Family Endowed Professor in the Department of Hospitality and Tourism Management at the Isenberg School of Management, University of Massachusetts, Amherst. He served as department chair from August 2016 to August 2023. Currently, Dr. Uysal is serving as the president of the International Academy for the Study of Tourism and a fellow of the Academy of Leisure Sciences. Dr. Uysal has authored and co-authored numerous scholarly articles, five monographs, and sixteen books. He is widely recognized for his contributions, receiving over thirty awards for research, international education, teaching excellence, and lifetime achievements. From 2021 to 2024, Dr. Uysal was listed among the top 1% of the world's most highly cited researchers by Clarivate Analytics. He has also received the Research.com Business and Management Leader Award for three consecutive years. |
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Albert Assaf, PhD, is a distinguished academic and a leading figure in the field of Performance Modelling. He earned his Ph.D. from Western Sydney University, Australia. Currently, he serves as the Editor in Chief of Tourism Economics. Dr. Assaf has an extensive background in research and education, having authored and co-authored over 150 publications related to economic performance, tourism, and transport economics. His scholarly contributions have significantly advanced understanding and knowledge in these fields. In addition to his research, Dr. Assaf has been involved in numerous funded projects and has conducted a variety of seminars for both practitioners and academicians across different countries. His work has been recognized with several prestigious awards, including the Lifetime Research Achievement Award from ICHRIE, the Isenberg Outstanding Research Award, and the University of Massachusetts Exceptional Merit Award. |
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Adiyukh Berbekova is an Assistant Professor at the Travel Industry Management School, Shidler College of Business, University of Hawai'i at Mānoa. Her research interests include issues relating to quality of life in tourism and hospitality. Specifically, she focuses on connecting quality of life indicators and destination performance measures, as well as exploring ways to implement quality of life in tourism policy formulation and evaluation. |
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Robertico Croes, a leading scholar in socially sustainable tourism at UCF’s Rosen College of Hospitality Management, has spent over twenty years exploring tourism’s role in economic growth, poverty alleviation, and human development. His research has significantly impacted marginalized communities and earned global recognition, including an invitation to address the UN General Assembly on tourism and sustainability. Recently, he secured $4.5 million in funding for travel health and infectious disease control, leading to Rosen College’s first intellectual property—a health-focused travel app. With over 150 articles, seven books, and thirty industry reports, his work has shaped tourism policies and mentored emerging scholars. His most recent book is A Journey to Happiness. Dr. Croes is recognized among the top 2% of cited authors globally and has received multiple accolades, including the UCF Luminary Award and the Thea Sinclair Award. |
![]() | Muzaffer Uysal Moderator |
![]() | Albert Assaf Panelist |
![]() | Adiyukh Berbekova Panelist |
![]() | Robertico Croes Panelist |
Local Time
- Timezone: America/New_York
- Date: Apr 17 2025
- Time: 10:30 am - 12:00 pm
Volume 67
Quality of Life (QoL) indicators are vital for assessing a tourism destination's sustainability, competitiveness, and overall performance, facilitating effective resource management. Although sustainability, competitiveness, and performance are distinct concepts, they share overlapping characteristics in their practical implementation. Regardless of the scope and dimensions of indicators, they help policymakers and stakeholders balance tourism growth with community welfare, ensuring that tourism development aligns with residents' quality of life. Sustainable tourism minimizes negative environmental and cultural impacts, while competitive destinations create value through innovation and efficient services. The main goal of this panel is to examine the interplays of these three related constructs and underscore the importance of developing destination-specific indicators and measurements to monitor use levels, growth, and development while ensuring the well-being of stakeholders (residents, visitors, and employees) at the destination. A comprehensive approach to tourism indicators enhances the destination’s appeal, fosters local engagement, and ensures long-term prosperity for visitors and residents.
Kazem Vafadari
Adiyukh Berbekova
Robertico Croes
Kazem Vafadari
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