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Tourism for Inclusive Growth 

Models, practices, and learnings

Monday 27 September is World Tourism Day 2021 with the theme of “Tourism for Inclusive Growth”.  But how is this possible when the COVID-19 has had such a massive socioeconomic impact, everywhere., with marginalized groups and the most vulnerable have been hit hardest of all.  Nevertheless, while the pandemic has hit the “pause button”, for us to think and plan for the type of tourism to come. 

Inclusive growth creates employment opportunities and helps in reducing poverty. It provides equality of opportunity for all, empowering people through education and skill development. This webinar provides a series of case studies from projects that target “Tourism for Inclusive Growth”. It focuses on successful projects and their operation, the training involved, and the outcomes to be expected.

Download event’s poster HERE

Muzaffer Uysal
Muzaffer Uysal -  Moderator

Muzaffer Uysal

Muzzo  (Muzaffer) Uysal, PhD. is a professor and chair of the Department of Hospitality and Tourism Management – Isenberg School of Management UMass, Amherst and  maintains an Extraordinary Professor title in the Research Unit: Tourism Research in Economic Environs and Society at the Potchefstroom Campus of the North – West University. He is a member of the International Academy for the Study of Tourism, the Academy of Leisure Sciences, and  founding member of the Hospitality and Tourism Management Academy. Dr. Uysal has also received over 30 awards, honors and recognitions including multiple “best paper” and “lifetime achievement” awards, excellence awards in research, teaching, and international education.  His current research interests center on tourism development and quality-of-life research in tourism and hospitality settings.

Joseph (Joe) Sirgy
Joseph (Joe) Sirgy -  Panelist

Joseph (Joe) Sirgy

M. Joseph (Joe) Sirgy is a management psychologist (Ph.D., U/Massachusetts, 1979) and the Virginia Tech Real Estate Professor Emeritus of Marketing at Virginia Polytechnic Institute and State University (USA) and Extraordinary Professor at the WorkWell Research Unit at North West University – Potchefstroom Campus (South Africa). He has published extensively in the area of marketing, business ethics, and quality of life (QOL). He co-founded the International Society for Quality-of-Life Studies (ISQOLS) in 1995, served as its Executive Director/Treasurer from 1995 to 2011, and as development Co-Director (2011-present). In 1998, he received the Distinguished Fellow Award from ISQOLS. In 2003, ISQOLS honored him as the Distinguished QOL Researcher for research excellence and a record of lifetime achievement in QOL research. He also served as President of the Academy of Marketing Science (2002-04) from which he received the Distinguished Fellow Award in the early 1990’s and the Harold Berkman Service Award in 2007 (lifetime achievement award for serving the marketing professoriate). In the early 2000’s, he helped co-found the Macromarketing Society and the Community Indicators Consortium and has served as a board member of these two professional associations. He co-founded the journal, Applied Research in Quality of Life, the official journal of the International Society for Quality-of-Life Studies, in 2005; and he has served as co-founding editor (1995-present). He also served editor of the QOL section in the Journal of Macromarketing (1995-2016). He received the Virginia Tech’s Pamplin Teaching Excellence Award/Holtzman Outstanding Educator Award and University Certificate of Teaching Excellence in 2008. In 2010, ISQOLS honored him for excellence and lifetime service to the society. In 2010 he won the Best Paper Award in the Journal of Happiness Studies for his theory of the balanced life; in 2011 he won the Best Paper Award in the Journal of Travel Research for his goal theory of leisure travel satisfaction. In 2012 he was awarded the EuroMed Management Research Award for outstanding achievements and groundbreaking contributions to well-being and quality-of-life research. In 2019 the Macromarketing Society honored him with the Robert W. Nason Award for extraordinary and sustained contributions to the field of Macromarketing.  He is currently serving as editor-in-chief of the Journal of Macromarketing (2020-present). He also was the editor of ISQOLS/Springer book series on International Handbooks in QOL (2008-15), Community QOL Indicators: Best Cases (2004-15), Applied Research in QOL: Best Practices (2008-12). He is currently the co-editor of Springer book series on Human Well-Being and Policy Making (2015-present).

Robertico Croes
Robertico Croes -  Panelist

Robertico Croes

Dr. Croes is Editor of the Rosen Research Review; and Professor at the Rosen College. He has authored four books, issued more than 100 published works, contributed to more than twenty books, and emitted more than 30 industry reports.  His fifth book entitled Small Island and Small Destination Tourism is forthcoming in December 2021. Professor Croes served as the Director of the Dick Pope Sr. Institute for Tourism Studies for 14 years, Associate Dean of the Rosen College for over six years, Tourism, Event and Attractions Department Chair, and Hospitality Services Interim Chair.

His fields of interest include econometric applications in hospitality, tourism demand analysis/forecasting, tourism economic impact, competitive and sustainable tourism in tourism development analyses, tourism development applied to poverty alleviation and human development, and tourism development in small islands and developing countries. Dr. Croes has lectured and made presentations on these topics throughout the world, including Armenia, Aruba, the Bahamas, Barbados, Brazil, Colombia, Costa Rica, Curacao, Bonaire, Ecuador, Italy, Malta, Mexico, Grenada, the Netherlands, Nicaragua, Bonaire, Jamaica, Puerto Rico and Venezuela, among others. His research has been presented in predominant industry and research conferences around the world including: Cyprus, Germany, Hong Kong, Ireland, Malaysia, South Africa, South Korea, Spain, Taiwan, Trinidad and Tobago and Turkey. Dr. Croes has also consulted in numerous countries including Nicaragua, Costa Rica, Ecuador, Brazil, Aruba, Curacao, Bonaire, Grenada, Italy and the United States.

Dr. Croes has a significant funding record and is recognized as the most prominent UCF Rosen College of Hospitality Management faculty member for his track record on acquiring approximately $10 million in external grants, gifts, donations, and continued educational programs.  He has chaired numerous graduate students’ thesis and dissertation committees.  Dr. Croes has worked as principal investigator in the development of numerous tourism master plans in small islands and developing countries.  He has published in world renowned academic journals such as Annals of Tourism Research, Journal of Travel Research, Tourism Economics, International Journal of Tourism Research, Tourism Management and International Journal of Hospitality Management.  He has served on the editorial board of 12 academic journals. Dr. Croes is the recipient of numerous research awards (e.g. 2015 Thea Sinclair Award, the 2015 UCF Research Incentive Award (RIA), 2015 Best Graduate Student Research Paper, amongst others).  He serves as the Tourism Strategist and Advisor in Bonaire.

Dr. Croes received his doctorate from the University of Twente, the Netherlands. His dissertation focused on quantitative modeling of tourism demand, tourism development and government intervention. In his previous career, Dr. Robertico Croes was the Minister of Economic Affairs and Tourism, and Finance in Aruba.  He was a member of Aruba’ Parliament and Director Department of Aruba Foreign Affairs. He has also served as the Chair of the Dutch-Aruban Cultural Commission, and was the Vice President of the Caribbean Tourism Organization. He was Deputy Secretary-General of the Christian Democratic Organization for the Americas, and a Member of the Latin American Parliament (Parlatino).  Dr. Croes has over 40 years of tourism and foreign affairs experience.  His Expertise: Tourism Economics, Human Development, Poverty and Tourism Management with special interest in small and developing economies.

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Heather J. Gibson -  Panelist

Heather J. Gibson

Heather J. Gibson, Ph.D., is a Professor in the Department of Tourism, Hospitality & Event Management at the University of Florida. She is a graduate of the University of Connecticut with a PhD in Sport, Leisure and Exercise Science.

Dr. Gibson teaches classes in leisure and tourism theory, sport tourism and research methods. She also leads study abroad programs in Australia and Fiji with a focus on sustainability.

Her research interests include sport tourism (specializing in sport events and active sport tourism), leisure and tourism behavior in mid and later life, women as tourists, including her recent project on Girl Friend Travel, and perceived risk in travel. She has published over 60 academic journal articles and has 20 years of academic research presentations. She has edited two books: Sport Tourism: Concepts and Theories, a collection of original essays on this type of tourism and co-edited Leisure and Aging: Theory and Practice.

She is a Fellow of the Academy of Leisure Sciences and the Academy of Distinguished Teaching Scholars.  In 2014 she was the recipient of the HHP Charles S Williams Service Award. Dr. Gibson is a Managing Editor of Leisure Studies, an Associate Editor for Leisure Sciences and the Journal of Sport and Tourism, an Editorial Board member for the Journal of Sport Management, the Journal of Policy Research in Leisure, Tourism and Events and the World Leisure Journal. She is an ad hoc reviewer for countless journals including Annals of Tourism Research and Tourism Management.

Stefan Kruger
Stefan Kruger -  Panelist

Stefan Kruger

Stefan Kruger is currently a professor in Tourism and Hospitality Management at the WorkWell Research Unit of the North-West University and a researcher in positive psychology applied in the broader context of Tourism and Hospitality. His research interests focus on Quality-of-Life and Well-being as an outcome. He was the only South African who was invited by the Hungarian Ministry of Local Government to contribute to the Budapest Quality of Life Inventory. On the other hand, he had been the single, first and co-author of many articles, published in accredited journals and they are well referenced on Google Scholar. He has attended several conferences nationally and internationally in networking with quality-of-life researchers. In the same vein, He has contributed to book chapters (co-authored) and a book (co-editor) within his scope of research. He had been the supervisor / promoter of honours mini-dissertations, master’s dissertations, and doctoral theses. According National Research Foundation of South Africa, he is an established researcher, with a C-2 rating. He serves as a Reviewer Board Member for the well acclaimed Journal of Applied Research in Quality of Life since (2012). He is currently a member of the International Society of Quality of Life Studies, CHASA, and has completed his dedicated hunting license. He serves as Chair: School Board / Academic Advisor / Board Representative for African Bush Training.

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